CX Solutions
Perfectly tailored Contact Center solutions for your needs
CX The perfect Contact Center solution for your needs
Do you want to improve contact with your customers? With our flexible, intuitive and comprehensive Contact Center solutions you will build a professional customer service office, telemarketing or sales department. We implement scalable systems tailored to your needs.
We help you build advanced systems that integrate multiple communication channels, different locations, supported by additional analytical systems, reporting systems and process optimization software.
We use: Speech Analytics, Predictive Dialing System PDS, IVR solutions. We offer solutions in both cloud-based as well as standard on-premise formats.
System Features:
Multivocality
Communication through social media
Precise reporting
Integration with business applications
We are your partner at every stage of the project and implementation:
We will carry out a pre-implementation analysis
We will design
We will implement
We will take care of the service
With proven and secure technology, you can focus on your business.
Trust recognized technology and a proven integrator with years of experience and top competence
We help build advanced systems integrating multiple communication channels and different locations, supported by additional analytical systems, reporting systems and process optimization software.
Wykorzystujemy:
Speech Analytics
Predictive Dialing System PDS
IVR Solutions
